Shipping & Returns

SHIPPING POLICY

At SEW-WHAT? Virgin Hair, every order is processed with care and precision.

• Orders are processed within 7–10 business days after payment has fully cleared.
• Payments typically clear within 24–48 hours. Orders placed on weekends or holidays begin processing the next business day.
• We recommend not scheduling installation appointments until your order has been delivered.

All packages are shipped via USPS with signature confirmation.
A tracking number will be emailed once your order has shipped.

Please ensure your mailing address is correct at checkout. We are not responsible for delays due to incorrect addresses, customs, weather, or carrier issues.

Orders cannot be canceled after 48 hours of purchase.

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LOCAL CUSTOMERS

SEW-WHAT? Virgin Hair operates primarily as an online store.

• Online orders must be shipped — local pickup is not available for online purchases.
• In-stock items may qualify for local purchase by appointment only.
• Meeting locations are provided after payment confirmation.
• For security reasons, delivery locations are at our discretion.

We do not offer house delivery.

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RETURNS & EXCHANGES

Due to the nature of hair extensions and wigs, all sales are final.

We do not offer refunds or exchanges.

Please review your order carefully before completing your purchase.